blueEX CC is a true contact center, going beyond traditional call center services to interact with your customers via any channel they choose. In every channel, and in every interaction, we communicate your brand personality as enthusiastically as you do. Our agents are Brand Care Specialists who are experts on your products, customers, policies and procedures. Whatever service they’re providing for your company— our commitment to your brand comes through every time we interact with your customers.
Turnkey Call Center Solution
One-stop call center Experts. blueEX Call Center suite is a complete, turnkey solution that enables enterprises to quickly launch sophisticated call centre solutions. It is composed of a series of functional elements, which, when combined, include everything you need to support sophisticated call centre services.
Call Center Support
blueEX Call center Support provides affordable call center services 24x7 with 100% experience staff and plans to fit the needs and budget of companies of all sizes. Everyone on our trained and certified team is a blueEX employee, which means they deeply understand our technology and their highest priority is to help you.
IP Telephony solutions enable competitive, low-risk growth of voice services across traditional and IP networks and smoothly transfers traditional telephony solution to IP telephony. blueEX IPT solutions provides IPT product deployment and network requirements for integrating IP Telephony products with an IP network. IPT solutions converge voice and data networks to one IP network, uniting multiple locations using virtually any device or method of connection, keeping a consistent corporate identity on a seamless IP network.
blueEX CRM lets you generate new customer request with your homepage very easily and without any efforts. No more inconvenient E-Mails, just new Leads in your CRM! In this way, you are able to manage your requests with your CRM System without any difficulty and assign the request automatically by workflow to the right contact person in your company. It is a web-based, modular constructed, Customer Relationship Management (CRM) system. The modular design makes CRM customizable to all your individual requirements and supports you in sales, marketing, controlling and service.